Frequently Asked Questions
General information
Biteco Market is an online marketplace that allows companies to sell gift cards for their products. We facilitate access to healthy and sustainable foods and products while offering the option to pay with cryptocurrencies.
Biteco Market allows companies to register and offer gift cards on our platform. Customers can purchase these gift cards and pay with cryptocurrencies securely, redeeming the gift card on the seller’s website.
At Biteco Market, we focus on providing a unique and sustainable shopping experience. Our gift cards allow you to access healthy and sustainable foods and products, while the use of cryptocurrencies guarantees the privacy of your transactions. Additionally, we work with carefully selected vendors committed to quality and sustainability.
Yes, Biteco Market cares about the security of cryptocurrency transactions. We use advanced encryption technology and strong security practices to protect your information and funds. Additionally, we do not store sensitive data on our platform, ensuring greater security and privacy.
No, Biteco Market does not offer financial advisory or investment services in cryptocurrencies. We are a marketplace that facilitates the purchase of gift cards and the transaction of cryptocurrencies to acquire them. We recommend seeking financial advice from qualified professionals if you are interested in investing in cryptocurrencies.
You can learn more about sellers and the products they offer by visiting their profiles on our platform. There you will find details about their sustainability practices, the quality of the products, and the gift cards they have available.
Buying gift cards at Biteco Market gives you flexibility and the option to gift organic and sustainable food to others. Additionally, gift cards can be a great option for planning your future purchases and managing your budget.
Yes, you can buy gift cards at Biteco Market and give them to other people. Simply provide us with the recipient’s email address when purchasing, and we’ll send them the gift card digitally.
Purchases and payments
Currently, we accept Bitcoin (BTC), Ethereum (ETH), stablecoins such as USDT, DAI, BUSD, as well as Lightning network as payment methods on Biteco Market. We are working on adding more cryptocurrencies in the future.
Biteco Market uses blockchain technology to ensure the privacy and security of transactions. We do not store personal information or payment details on our platform.
We do not apply additional fees for paying with cryptocurrencies on Biteco Market. However, keep in mind that cryptocurrency networks may charge mining fees, which vary depending on network congestion. Be sure to check the current fees when making a transaction.
You can earn cryptocurrency through online P2P exchanges, cryptocurrency ATMs, or by converting traditional money on a cryptocurrency exchange platform. Once you have cryptocurrencies in your wallet, you can use them to buy gift cards at Biteco Market.
Biteco Market uses advanced encryption technology to ensure transaction security. Additionally, cryptocurrency transactions are inherently secure due to blockchain technology, which protects against fraud and tampering.
We recommend that you review Biteco Market cancellation and refund policy in our terms and conditions before purchasing a gift card.
Gift cards
To purchase a gift card, simply browse our selection, select the desired gift card and follow the purchase instructions. You can pay with cryptocurrencies in the checkout process.
The validity of gift cards may vary depending on the seller. Consult the description and the terms and conditions of commerce of each gift card to know its validity period and conditions
Currently, our gift cards are not customizable. However, each gift card includes information about the seller and the value of the card
Yes, you can add multiple gift cards from different sellers to your shopping cart and make a single transaction to purchase them all.
No, you can only use a gift card to buy different products in the same store from the seller you choose. The card balance will be deducted from the total purchase and the remainder will be accumulated for future purchases.
Unfortunately, we cannot replace lost gift cards. Make sure you keep it safe and treat it like cash.
Yes, you can give a gift card to someone else. Just make sure you provide them with the necessary details to redeem it.
Sellers and registrations
To register as a seller, visit our registration page and follow the instructions provided to contact us. Once approved, you can start listing your gift cards in our marketplace.
We will review your application for registration as a seller. To maintain the quality of our products, we prefer to work with companies that offer quality products as well as companies aligned with Biteco Market values.
Registration as a seller on Biteco Market is free. We do not charge registration fees. However, commissions will be applied for sales made through our platform. You can get more details about our rates in our seller agreement.
Approval time may vary, but we generally process registration requests within 2 to 5 business days. We strive to review them as quickly as possible so you can start selling your gift cards.
During the registration process, we will ask you for basic information about your business, such as name, address and contact details. You will also need to provide details about the gift cards you want to sell, including the value, description, as well as terms and conditions.
Biteco Market focuses on food gift cards and organic and sustainable products. If you offer other sustainability-related products or have a sustainable product, we may consider your request, but approval will depend on relevance to our platform.
Biteco Market takes information security very seriously. We use advanced security measures, such as data encryption and two-factor authentication, to protect our sellers’ information. Additionally, we do not share confidential information with third parties without your consent.
Once you’ve registered as a seller and been approved, you’ll be able to access a dashboard where you can manage your gift cards, verify sales, track orders, and update your business information. We will provide you with detailed instructions on how to use these tools.
