Terms of Service
We invite you to know all the necessary information regarding electronic transactions that you do on this website.
Biteco Market LLC is committed to transparency and clarity in the commercial transactions carried out on this portal, guaranteeing a space committed to the rights of users and clients, which is why we recommend that before contracting any of the products that we make available to you in this website, read these conditions and the terms that apply to the provision of the services offered by Biteco Market LLC related to its main activity of selling third-party gift cards.
These contract conditions govern the relationship between Biteco Market LLC and the clients of the site www.bitecomarket.com
Biteco Market LLC reserves the right to modify or change these conditions at any time. If the modifications constitute a material change in the terms, Biteco Market LLC will notify you by posting an announcement on our website.
The services and/or products are available only to legal entities and people who are 18 years old.
This website complies with the following regulations:
- Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).
- Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free circulation of these data.
- Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
Seller Identifier
Pursuant to the provisions of Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), we offer you the following information:
- Company name: Biteco Market LLC
- EIN: 61-2101125
- Email: support@bitecomarket.com
- Registered office: 1032 E Brandon BLVD #7190, Brandon, FL 33511
- Social activity: Sale of digital products
Characteristics of the products offered
Biteco Market offers a wide and varied assortment of products on its online platform specialized in closed-loop gift card trading. The products displayed on www.bitecomarket.com are available in predefined amounts and can be used by customers to redeem products and services in the card issuer’s store.
Biteco Market provides a variety of Products depending on the customer’s location, therefore, we urge you to examine and validate the terms and conditions relevant to the product you are purchasing.
We suggest you review and confirm the particular conditions on the supplier’s website for each product, as this step is essential before completing your purchase.
Orders
As a condition of placing any order, the customer must contact BITECO and provide the corresponding information required for the acquisition of the products available on this website. The ordering information you provide must be accurate, complete and up-to-date at all times. Failure to do so constitutes a violation of the terms, which may result in the dissolution of the contract with Biteco Market LLC.
From the moment of acceptance, the client acquires the status of Client of Biteco Market LLC. Orders must be placed following the steps that Biteco will indicate where you can choose the product and the quantity of what you wish to purchase.
Purchase validation
Once the purchase has been made and payment has been made, Biteco Market will send you an order confirmation by email.
The validation of the order by the client expressly implies knowledge and acceptance of these particular contract conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by Biteco Market constitute proof of all transactions carried out between Biteco Market and its clients.
Delays may occur that are beyond our control, including, among other factors: (i) unforeseen and exceptional events; (ii) unexpected interruptions; (iii) absence of adequate payment.
Biteco‘s proper operation is based on its relationship with various external suppliers. Occasionally, transactions may fail due to technical reasons or other factors. Users acknowledge that we are not necessarily responsible for technical inconveniences that may influence their transactions.
Biteco will make every effort to maintain clear communication regarding estimated deadlines. However, it cannot assume responsibility for delays or losses that are the result of actions of the Client or third parties.
If, after having made a successful payment, you do not receive your Product within 40 minutes, we recommend that you contact us, we are here to help and resolve any situation that may arise, via email: support@bitecomarket.com and as long as the order has not been shipped.
Prices and payment methods
The client agrees to pay for the products contracted to Biteco Market in the payment methods accepted by Biteco Market and for any additional amount (including taxes and charges for late payments, as the case may be).
Prices for the Services may change at any time at the sole and exclusive discretion of Biteco Market. The Services do not provide price protection or refunds in the event of price reductions.
or promotional offers.
There may be fees associated with these payments, and the time required for confirmation may vary. All this information is available both in Biteco’s policies and in the terms and conditions provided by the corresponding third-party providers.
The prices applicable to each product are those indicated on the website on the date of the order, including, where applicable, all of them the corresponding tax.
Any transactional activity that raises doubts will be communicated to the authorized authorities.
corresponding. It is plausible that you will need to carry out an identity verification procedure in
any time to continue accessing our services.
Customers can choose to pay in the various methods accepted at the time of purchase by
part of Biteco Market.
No other payment method is accepted. Payment is always 100% in advance of the order and will be sent when we confirm payment.
Validity of prices and offers
The products offered on the website, and their prices, will be available for purchase while they are in the product catalog displayed through the website. Customers are requested to access updated versions of the website to avoid pricing errors.
Return policy
Cancellations and/or returns will only be accepted under the following terms.
- Cancellation
Biteco Market value (Product) codes are considered bearer instruments. Since these codes can be duplicated or shared with other people after your purchase, and consequently can be redeemed by any third party, unfortunately it is not feasible to proceed with the cancellation of the order. - Return
The purchase of products through Biteco Market depends on the correct functioning of third-party systems. Therefore, occasionally, problems in these systems can result in the failure of a transaction, which implies:
1. The customer does not receive the product.
2. The product is received, but cannot be redeemed due to a previous redemption or invalidity.
In the event that the customer does not receive the product after payment has been made and after we have taken steps to ensure delivery or understand the cause of the delay, the customer has the right to request a refund.
If the product has been received but cannot be redeemed, the customer must inform us. We will then initiate the corresponding process with the relevant third-party providers to resolve the issue. If the third party provider does not resolve the issue and agrees to refund us, then we will proceed to refund the customer.
In the event of a technical error that prevents the delivery of the product to the customer, a full refund will be made to the customer, making a return transaction in the same payment method used by the
customer.
Customer verification may also be required in exceptional cases or when Biteco Market deems it necessary for compliance reasons.
We reserve the right to refuse refunds where processing costs exceed the amount to be refunded. The time required to process a refund request may vary and may take some time. We also reserve the right to request additional information before issuing refunds.
To manage the claim, you must contact us within 48 hours and send us an email to support@bitecomarket.com, indicating your name, order number and explaining in detail what happened.
In the event of repeated returns or complaints by the same customer, Biteco Market reserves the right not to make new shipments to the customer and freeze the account.
Refunds of the amounts will be made within a period of 14 (fourteen) calendar days, Biteco Market will proceed with the refund in the payment method that the client used when placing the order. You
We will refund the amount paid for the returned product(s) less transaction fees specific to the payment option selected by the customer.
Complaints form template
The client/buyer may notify the claim, either by email to: support@bitecomarket.com or by postal mail to the address indicated in the withdrawal form:
Biteco Market LLC
1032 BRANDON BLVD #7190
BRANDON, FL33511
FLORIDA
- Product:
- Acquired on the day:
- User name:
- User address:
- User signature (only if presented on paper):
- Date:
- Reason for the claim:
